Help Centre

7cb Frequently Asked Questions

Everything you need to know about 7cb — from signing up and making deposits via JazzCash or Easypaisa, to cricket betting, slots, bonuses, and responsible gaming. Can't find your answer? Our 24/7 support team is always available via live chat.

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Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming

Account & Registration

Questions about creating your 7cb account, verifying your identity, logging in, and managing account settings.

Creating a 7cb account is straightforward. Click the registration link on the 7cb homepage, fill in your name, date of birth, mobile number, and email address, then set a secure password. You will need to confirm you are 18 years or older and agree to the Terms & Conditions. Once submitted, your account is typically active within a few minutes and you can proceed to make your first deposit.

7cb requires identity verification before processing withdrawals. The primary document accepted is a valid Pakistani CNIC (Computerised National Identity Card). In some cases, a passport may also be accepted. You may also be asked to provide a selfie for liveness verification. Documents are reviewed by the 7cb compliance team, and verification is usually completed within 24 hours of submission.

No. Each person is permitted to hold exactly one 7cb account. Duplicate accounts are a violation of 7cb's Terms & Conditions and may result in both accounts being suspended, balances being withheld, and any bonuses being voided. If you accidentally created two accounts or believe there is a duplicate, contact 7cb support immediately to resolve the issue before it causes further complications.

On the 7cb login page, click the "Forgot Password" link. Enter the mobile number or email address registered to your account and 7cb will send a reset link or OTP. Follow the instructions to set a new password. If you no longer have access to the registered contact details, reach out to 7cb support via live chat with your CNIC details so the team can verify your identity and assist you manually.

To permanently close your 7cb account, contact the support team via live chat or support email and submit a closure request. Any remaining withdrawable balance will be processed to your registered payment method after identity verification. Note that if you are closing your account due to gambling concerns, the 7cb team can also set up a self-exclusion instead of full closure — which may be a more appropriate option depending on your situation.

Deposits & Withdrawals

All your questions about moving money in PKR on 7cb — JazzCash, Easypaisa, bank transfers, fees, and processing times.

7cb supports a wide range of Pakistani payment methods including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah. All transactions are processed in Pakistani Rupees (PKR), so there is no currency conversion involved. The available methods displayed in your 7cb cashier may vary slightly based on current availability, but local mobile wallet options are always prioritised for player convenience.

JazzCash deposits on 7cb are typically credited instantly or within a few minutes of the transaction being confirmed. Since JazzCash is a real-time mobile money platform, the vast majority of deposits reflect in your 7cb balance without any noticeable delay. If your deposit has not appeared after 10-15 minutes, check your JazzCash transaction history first to confirm the payment went through, then contact 7cb support with the transaction reference number.

The minimum deposit on 7cb varies by payment method. For mobile wallet options like JazzCash and Easypaisa, the minimum is generally low and accessible to most players. Exact minimum amounts are displayed within the 7cb cashier section at the time of deposit. This makes 7cb accessible to players across Pakistan regardless of budget — you do not need a large initial deposit to get started and explore the platform's games.

Easypaisa withdrawals from 7cb are typically processed within a few hours to one business day once your KYC verification is complete and the withdrawal request has been approved. First-time withdrawals may take slightly longer as the compliance team performs an additional review. Subsequent withdrawals for verified accounts are generally faster. Make sure the Easypaisa account number you provide matches your registered identity to avoid processing delays.

7cb does not charge internal platform fees on standard deposits or withdrawals. However, your payment provider — whether JazzCash, Easypaisa, HBL, or another bank — may apply their own transaction charges. These are outside of 7cb's control. Always check with your payment provider for any applicable fees before initiating a transaction. All amounts on 7cb are in PKR, so there are no currency conversion costs for Pakistani players.

Yes, 7cb supports bank transfers from major Pakistani banks including HBL, UBL, Meezan Bank, and Bank Alfalah. Bank transfer deposits typically take slightly longer to credit compared to mobile wallets, as they are subject to inter-bank processing times. When making a bank transfer deposit on 7cb, ensure you use the exact reference details provided in the cashier, as missing or incorrect references can cause delays in crediting your account.

Games & Gameplay

Questions about slots, live casino, cricket betting, Teen Patti, RTP, and playing 7cb on mobile.

7cb features an extensive slots library including titles from JILI Games, one of the most popular slot providers among Pakistani and Asian players. The JILI slots range covers classic 3-reel formats, feature-rich video slots, fishing games, and high-RTP jackpot titles. New games are added to the 7cb slots lobby regularly. You can browse the full catalogue on the Slots page and filter by provider, theme, or feature type.

Yes, 7cb covers PSL (Pakistan Super League) matches extensively, along with international cricket including Test series, ODIs, and T20Is featuring Pakistan. You can place bets on match winners, top batsman, over/under run totals, and a range of in-play markets during live matches. Cricket betting is one of the most popular sections on 7cb among Pakistani players. Visit the Cricket Betting page for current available markets.

RTP (Return to Player) percentages vary by individual slot title. Most JILI and premium slots available on 7cb carry RTPs in the range of 95%–97%, which is competitive by industry standards. RTP information for each game is typically published by the game provider and is viewable in the game's information or rules panel. 7cb is committed to transparency — we do not alter or restrict the RTP of any certified game on our platform.

Teen Patti on 7cb is available in both live dealer and digital RNG formats. The live Teen Patti tables stream in real time with professional dealers, creating an experience similar to playing at a physical table with friends. Simply navigate to the Teen Patti section, select a table that matches your preferred betting range, and join. Tables are available in PKR, so there is no currency conversion involved for Pakistani players.

Yes, 7cb is fully optimised for mobile use. The platform is accessible via the mobile browser on any Android or iOS device — no app download is required to get started, though a dedicated app may be available for download from the 7cb platform. The mobile version of 7cb includes the complete games library, cashier, live casino, and account management features, making it easy to play cricket betting or slots on the go from Lahore, Karachi, Islamabad, or anywhere else in Pakistan.

Bonuses & Promotions

Everything you need to know about 7cb welcome bonuses, wagering requirements, free spins, and loyalty rewards.

7cb offers a welcome bonus to newly registered players on their first deposit. The exact bonus amount and match percentage are displayed on the 7cb promotions page and may vary based on current offers. Welcome bonuses are credited in PKR directly to your bonus balance. To claim the offer, ensure you opt in during registration or at the point of your first deposit. Always read the specific terms attached to any 7cb promotion before claiming.

A wagering requirement means you must place real-money bets totalling a specified multiple of the bonus amount before the bonus converts to withdrawable cash. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to wager Rs 20,000 in total before you can withdraw the bonus-derived winnings. 7cb displays wagering requirements clearly on each promotion. Not all games contribute equally — slots typically contribute 100%, while live casino games may contribute less.

No. Bonus funds on 7cb cannot be withdrawn directly — they must be wagered according to the attached wagering requirements first. Once the wagering requirement is fully met within the validity period, the resulting balance converts to real money which can then be withdrawn. Attempting to withdraw before meeting wagering requirements will result in the bonus portion being forfeited. Your 7cb account dashboard shows your current wagering progress in real time.

Yes, 7cb regularly runs cricket-themed promotions tied to major events like the PSL, Pakistan international fixtures, and ICC tournaments. These promotions may include enhanced odds, deposit bonuses, cashback on cricket bets, or free bet credits. Event promotions are time-limited and typically published on the 7cb promotions page ahead of the relevant tournament or match. Registered players may also receive notifications about upcoming cricket promos through their account settings.

7cb rewards regular players through ongoing promotions, reload bonuses, and a loyalty programme that recognises consistent activity on the platform. Higher-tier players may receive personalised offers, faster withdrawal processing, dedicated account manager access, and exclusive event promotions. Details of the current loyalty programme structure are available within your 7cb account dashboard. The more you play on 7cb, the better the rewards become over time.

Safety & Responsible Gaming

Information on 7cb's 18+ policy, account security, self-exclusion tools, and responsible gaming resources.

The minimum age to register and play on 7cb is 18 years. This is a strict requirement with no exceptions. 7cb enforces age verification at registration and may request documentary proof — typically a CNIC — before allowing withdrawals. If it is found that a player is under 18, their account will be closed immediately and any winnings will be forfeited. 7cb takes its obligations regarding underage gambling extremely seriously.

To self-exclude from 7cb, contact the support team via live chat or support email and request a self-exclusion. Self-exclusion closes your 7cb account for a minimum of six months. During this period you cannot log in, deposit, or place bets, and you will not receive any promotional communications. Self-exclusion takes effect immediately upon request. It cannot be reversed within the minimum exclusion period. For more information, visit the Responsible Gaming page.

Yes. 7cb provides deposit limits, loss limits, and session time reminders as standard account tools. You can set a daily, weekly, or monthly deposit cap directly in your account settings. Limit reductions take effect immediately, while increases require a cooling-off period before they apply — preventing impulsive decisions during a losing session. These tools are available to all 7cb players and are a sensible way to keep your gaming within a defined budget.

7cb uses SSL/TLS encryption for all data transmitted between your device and the platform. Passwords are stored in hashed form and financial credentials are never stored on 7cb servers in plain text. Access to personal data is restricted to authorised personnel only. 7cb does not sell your personal data to third parties. For a full explanation of how 7cb handles your data, please read the Privacy Policy.

7cb is built with player trust as a core priority. All casino games on 7cb use certified RNG (Random Number Generator) software audited for fairness by independent testing agencies. Sports betting odds are set transparently. 7cb enforces responsible gaming policies, age verification, and AML compliance. The platform is designed specifically for Pakistani players — PKR currency, local payment methods, and Pakistani sports coverage — because we take serving this market seriously and not just as an afterthought.

Why Pakistani Players Choose 7cb

PKR — No Conversion

All 7cb transactions are in Pakistani Rupees. Deposit, bet, and withdraw in PKR with no currency conversion fees. JazzCash and Easypaisa are fully supported.

PSL & Cricket Betting

7cb covers PSL, international cricket, and T20 formats with live in-play betting and a wide range of pre-match markets for Pakistani cricket fans.

JILI Slots

Hundreds of JILI and premium slot titles with competitive RTPs, regular jackpots, and new game releases — all accessible on mobile without any app download.

24/7 Live Support

7cb support is available around the clock via live chat. Whether it's a payment query or account issue, the team responds fast — any time, day or night.

Responsible Gaming Tools

Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — all available in your 7cb account settings. 18+ only.

Mobile-First Platform

7cb is fully optimised for smartphones. Play slots, bet on cricket, or join a live Teen Patti table from your phone in Karachi, Lahore, or Islamabad — no app required.

Our 7cb Support Team is 24/7

Can't find your answer above? Open the live chat on 7cb and a support agent will help you right away — no waiting, no ticket queues. Available around the clock for all Pakistani players.

Live Chat Email Support 24/7 Available English Support

18+ only. Please gamble responsibly. Follow all applicable local laws.